Privacy policy.

EMS Systems, Inc. ("EMS," "we," "our") respects your privacy. This policy describes what we collect when you use emssystemsinc.com, why we collect it, and how we handle it.

If you have questions about this policy, contact us at emssystemsinc@gmail.com or 585-263-3330.

Quote requests: name, phone, email, ZIP code, property type, and the answers you provide in the quote funnel. We use this to scope a proposal and follow up.

Contact form / phone calls: anything you provide voluntarily so we can answer your question.

Site analytics: standard server logs (IP address, user agent, timestamp, page requested) and aggregate analytics on which pages get viewed. We do not currently use third-party advertising trackers.

We use quote-form data to prepare a proposal and contact you. We do not sell, rent, or share your contact information with third parties for their marketing purposes.

We use analytics to understand which pages are useful so we can improve the site.

Service providers we use to operate the website (hosting, email delivery) receive only the data they need to do their job. We do not share your information with marketers, data brokers, or third-party advertisers.

We will share information with law enforcement only when required by law (e.g., a valid subpoena).

The site uses functional cookies to keep you signed in, remember preferences, and maintain quote-form progress. We do not currently use third-party advertising cookies.

You can request deletion of any quote-request or contact-form data we hold by emailing emssystemsinc@gmail.com. We will confirm deletion within 30 days.

You can opt out of follow-up calls or emails at any time by replying to the message or telling the technician on a call.

We may update this policy occasionally. Material changes will be reflected in the date below.

Last updated: 2026-05-04.