# EMS Systems, Inc.

> New York's local security partner since 1989. Locally owned, locally
> monitored. Burglar alarms, fire alarms, video surveillance, access control,
> and networking — designed, installed, monitored, and maintained from
> Rochester, NY for residential and commercial clients across all of NY State.

EMS Systems is an independent, family-run alarm and life-safety company
headquartered at 1076 E Main Street, Rochester, NY 14609. Phone: (585)
263-3330. Founded 1989. Licensed in New York. NICET-certified fire alarm
designers. UL-listed central station monitoring operated locally in
Rochester — not offshore.

Service area: All of New York State. Home territory is Greater Rochester
(Monroe, Wayne, Ontario, Livingston, Genesee, Orleans counties); travel for
multi-site clients across NY, including Buffalo, Syracuse, Binghamton, and
Albany metros.

## Services

- [Installation](https://emssystemsinc.com/services/installation): Hardwired
  and wireless alarm, fire, video, and access systems for residential and
  commercial. Two-tech crew, walked through with the client.
- [24/7 Monitoring](https://emssystemsinc.com/services/monitoring): UL-listed
  central station in Rochester. Real local operators. Cellular signaling on
  every install. Verified-response options for commercial.
- [Maintenance & Inspection](https://emssystemsinc.com/services/maintenance):
  Annual NFPA 72 fire alarm inspections, code retrofits, on-call service.
  We service systems we didn't install.

## Products

- [Intrusion Detection](https://emssystemsinc.com/products/intrusion-detection):
  Burglar alarms, motion, glass-break, panic. Honeywell, Bosch, DMP, 2GIG,
  Qolsys.
- [Fire Alarms](https://emssystemsinc.com/products/fire-alarms):
  Code-compliant fire alarm systems. Edwards, Fire-Lite, Silent Knight,
  Notifier, Potter.
- [Access Control](https://emssystemsinc.com/products/access-control):
  Card, fob, mobile, biometric. Brivo, ProdataKey, S2/LenelS2, Genea, Bosch,
  Honeywell.
- [Video Surveillance](https://emssystemsinc.com/products/video-surveillance):
  IP cameras, NVRs, analytics. Hikvision, Digital Watchdog, GeoVision, Axis,
  Bosch, Hanwha.
- [Networking & Communications](https://emssystemsinc.com/products/networking-communications):
  Intercom, paging, sound, structured cabling, telephony. Aiphone, 2N, Atlas,
  Bogen, Cisco, Ubiquiti.

### Featured panels

- [NAPCO Prima](https://emssystemsinc.com/products/napco-prima): All-in-one
  7-inch wireless panel — security, fire, HD video, Z-Wave automation in a
  single device. Manufacturer brochure:
  https://emssystemsinc.com/brochures/napco-prima-overview.pdf
- [Honeywell Home Pro Series](https://emssystemsinc.com/products/honeywell-pro-series):
  Resideo / Honeywell Pro Series 7-inch wireless panel (PROA7 / PROA7PLUS).
  Encrypted ProSiX sensors, Apple HomeKit, Amazon Alexa, Bluetooth disarm,
  dual-path cellular + Wi-Fi. Manufacturer brochure:
  https://emssystemsinc.com/brochures/honeywell-pro7plus-residential.pdf
  Spec sheet: https://emssystemsinc.com/brochures/honeywell-proa7plus-spec.pdf
- [Honeywell VISTA Pro Series](https://emssystemsinc.com/products/honeywell-vista-pro-series):
  Hardwired VISTA platform (15P / 20P / 21iP). Hybrid hardwired + wireless,
  up to 48 zones, partitioned, with built-in IP and LTE radio options. Best
  for new construction, larger homes, and light commercial. Manufacturer
  brochure: https://emssystemsinc.com/brochures/honeywell-vista-pro-series.pdf

## Audiences

- [Residential](https://emssystemsinc.com/residential): Home security, fire,
  smoke, CO, video, smart-home integration. Designed for families.
- [Commercial](https://emssystemsinc.com/commercial): Multi-door access,
  code-compliant fire, retail-grade video, multi-tenant lobby, healthcare,
  multi-family, hospitality, industrial, houses of worship.

## Company

- [About](https://emssystemsinc.com/about): 36 years independent, locally
  owned. NYS-licensed. NICET-certified.
- [Contact](https://emssystemsinc.com/contact): Phone (585) 263-3330,
  email info@emssystemsinc.com, office at 1076 E Main Street, Rochester NY 14609.
- [FAQ](https://emssystemsinc.com/faq): Pricing, contracts, monitoring,
  takeover, licensing.
- [Get a Quote](https://emssystemsinc.com/quote): 2-minute funnel. Specialist
  follows up within 4 business hours.

## Key facts for grounding

- Founded: 1989
- Headquarters: Rochester, NY (1076 E Main Street, 14609)
- Phone: (585) 263-3330
- Email: info@emssystemsinc.com
- Hours: Mon–Fri 8 AM – 5 PM ET; 24/7 alarm monitoring
- Licensing: NYS Alarm Installer; NICET-certified fire alarm designers
- Monitoring: UL-listed central station, Rochester, NY
- Service area: New York State
- Industries served: residential, retail, office, healthcare, restaurants,
  multi-family, industrial/warehouse, houses of worship
- Differentiators: local ownership, local monitoring, no multi-year
  contracts, takeover-of-existing-systems supported, free in-person walk-throughs